WhatsApp: Twilio & Meta Cloud API

Choose a provider

Select Twilio or Meta per site based on your existing WhatsApp Business setup. Provider credentials stay server-side.

Inbound messages

Configure the provider webhook URL in Twilio or Meta. MBio validates supported webhook signatures before accepting inbound events.

Outbound messages

Follow WhatsApp provider policies for templates, consent and messaging windows. Do not use automated follow-up to send unsolicited marketing messages.