Suggested replies & proactive messages

Suggested replies

Create short prompts such as “Compare plans” or “Book a demo”. Optional path patterns let different pages show different starting questions.

Proactive triggers

Messages can trigger after a delay, on a matching page, from UTM context, on a return visit or on exit intent. Frequency caps are stored in the visitor browser to reduce repetition.

Conversion guidance

Use proactive messages to offer relevant help, not to interrupt every visitor. Start with pricing or high-intent pages and compare downstream lead conversion.