MBio AI Chat Docs
Documentation / Automation

Visitor identity API

Let an authenticated customer website tell the chatbot who the signed-in user is without exposing server secrets.

Identify a visitor

MBioAI.identify({ user_id: "123", name: "John", email: "[email protected]", company: "Acme", custom: { plan: "pro" } });

Use cases

Identity data can prevent irrelevant upgrade pitches, preserve CRM context and help support agents recognize existing customers. Send only data you are authorized to process.